Accessibility statement
Accessibility statement for MappingGM
This website is managed by Greater Manchester Combined Authority and delivered by Salford City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- many of our pages are interactive maps, which a screen reader will not be able to navigate
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- some of our online forms are difficult to navigate using just a keyboard
- you cannot skip to the main content when using a screen reader
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email mapping@greatermanchester-ca.gov.uk
- write to us at: MappingGM Research team, Greater Manchester Combined Authority, Churchgate House, 56 Oxford Street, Manchester, M1 6EU
We’ll consider your request and get back to you in 28 days.
If you cannot view the map on our contact us page, email us at mapping@greatermanchester-ca.gov.uk for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA research team at mapping@greatermanchester-ca.gov.uk, or submit a complaint here.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. To access this call 18002 0161 778 7000. If there is a specific number you wish to call add the prefix of 18002 to enable Text Relay.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us at on our contact us page
Technical information about this website’s accessibility
Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Web maps
Many of our webpages include, or are wholly interactive maps. Maps are exempt from the scope of the regulations.
How we tested this website
This website was last tested on 6th December 2023. The test was carried out internally by Greater Manchester Combined Authority.
We checked each static page on the website, include the homepage, ‘About’ section and landing pages for maps. The tool we used is called Lighthouse, a free-to-use developer tool on Chrome, which checks each page against standard accessibility issues. Each of the issues was logged, and an action plan formed and implemented for the website. The pages were then checked again using the same tool to ensure that a score of 100% was obtained for each static webpage.
What we’re doing to improve accessibility
We plan to annually review website accessibility, and ensure that any new pages or PDFs conform to web accessibility criteria. However, we are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.
This statement was prepared on 20th September 2019. It was last updated on 20th September 2019.
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