Accessibility statement

Accessibility statement for MappingGM

This website is managed by Greater Manchester Combined Authority and delivered by Salford City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 28 days.

If you cannot view the map on our contact us page, email us at mapping@greatermanchester-ca.gov.uk for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA research team at mapping@greatermanchester-ca.gov.uk, or submit a complaint here.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. To access this call 18002 0161 778 7000. If there is a specific number you wish to call add the prefix of 18002 to enable Text Relay.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us at on our contact us page

Technical information about this website’s accessibility

Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Web maps

Many of our webpages include, or are wholly interactive maps. Maps are exempt from the scope of the regulations.

How we tested this website

This website was last tested on 19th September 2019. The test was carried out internally by Greater Manchester Combined Authority.

We checked each static page on the website, include the homepage, ‘About’ section and landing pages for maps. The tool we used is called Lighthouse, a free-to-use developer tool on Chrome, which checks each page against standard accessibility issues. Each of the issues was logged, and an action plan formed and implemented for the website. The pages were then checked again using the same tool to ensure that a score of 100% was obtained for each static webpage.

What we’re doing to improve accessibility

We plan to annually review website accessibility, and ensure that any new pages or PDFs conform to web accessibility criteria. However, we are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.

This statement was prepared on 20th September 2019. It was last updated on 20th September 2019.


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